Support
How can we help?
Browse guides below, or jump straight to a topic. Splashd is free on iOS and Android — and so is our support.
Browse by topic
PopularGetting StartedDownload the app, create your account, and build a profile that gets noticed.Account & ProfileManage your username, photos, tags, and all account settings.PopularSafety & PrivacyVisibility controls, blocking, reporting, and how we protect your data.Messaging & ConnectionsText, voice notes, video calls, taps, and how it all works for free.Photos & MediaUpload photos, manage private albums, and understand moderation.Location & DiscoveryGrid view, live map, venue check-ins, and free travel mode.NotificationsChoose which alerts you receive and how often.Subscription & BillingEverything about Splashd+: what it adds, what stays free, and how to manage it.TroubleshootingFix common issues: login, location, photos, and connection problems.
Still need help?
Our moderation and support team is available 24/7. We typically reply within a few hours.