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Privacy Policy

Your privacy is our priority. We are committed to protecting your personal information with transparency and care.

Last updated: December 27, 2024Effective: March 2026

Introduction

Welcome to Splashd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

At Splashd, we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. We encourage you to read this policy carefully to understand our practices.

Key Principles
  • We do not sell your personal data to third parties
  • Your private content remains under your control
  • You maintain control over your visibility and privacy settings
  • We employ industry-standard encryption to protect your data
  • All health-related information is entirely optional

Information We Collect

Information You Provide

  • Profile Information — display name, age, biography, photographs, and personal interests
  • Account Credentials — email address, username, and password (securely encrypted)
  • User Preferences — search criteria, filters, and application settings
  • User-Generated Content — messages, photographs, interactions, and other communications

Automatically Collected Data

  • Location Data — collected with your explicit consent to display nearby users; only approximate distance is shown to other users, never your precise coordinates
  • Usage Analytics — application interactions and feature engagement patterns
  • Device Information — device type, operating system, and application version

Health Information (Optional)

Important

Providing health information is entirely voluntary. You are never required to share this information to use Splashd, and your experience will not be limited if you choose not to provide it.

To foster transparency and promote health awareness within our community, Splashd offers users the option to voluntarily share certain health-related information on their profiles:

  • Vaccination Status — you may choose to indicate your vaccination status for relevant health conditions; displayed only as you configure in your privacy settings
  • HIV Status — users may optionally share their HIV status; you have complete control over its visibility
  • PrEP Usage — you may indicate whether you are currently taking Pre-Exposure Prophylaxis (PrEP); entirely optional and controlled by your settings

Your Control Over Health Data

  • You can add, modify, or remove health information at any time
  • Visibility settings allow you to control who can view this information
  • Health data is never used for advertising or sold to third parties
  • Upon account deletion, all health information is permanently removed

How We Use Your Data

We process your information for the following purposes:

Facilitate connections with other users
Enable communication features
Maintain account security
Improve application performance
Deliver service notifications
Enforce community guidelines
Our Commitment

We do not sell your personal information. Your private content remains confidential. Your precise location is never disclosed to other users — only approximate distance is displayed.

Information Sharing

We may share your information only in the following limited circumstances:

  • With Other Users — profile information you choose to make public is visible to other users as configured in your privacy settings
  • Service Providers — trusted third-party vendors who assist us in operating our services (e.g., cloud hosting, analytics) under strict confidentiality agreements
  • Legal Requirements — when required by law, court order, or government authority, or to protect the safety of our users or the public

Data Security

We implement comprehensive security measures to protect your personal information:

End-to-End EncryptionAll data is encrypted during transmission and while stored on our servers
Strict Access ControlsOnly authorized personnel with legitimate business needs can access user data
Continuous MonitoringOur systems are continuously monitored for suspicious activity and potential threats
Regular AuditsWe conduct regular security assessments and penetration testing

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

AccessRequest a copy of your personal data
CorrectionUpdate inaccurate or incomplete information
DeletionRequest removal of your personal data
PortabilityReceive your data in a portable format
RestrictionLimit how we process your data
ObjectionObject to certain processing activities

To exercise any of these rights, please contact us at privacy@splashd.app. We will respond to your request within 30 days.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies — required for the application to function properly; cannot be disabled
  • Analytics Cookies — help us understand how users interact with our application to improve the experience
  • Preference Cookies — remember your settings and preferences for future visits

For more information, please visit our Cookie Policy.

Third-Party Services

Our application may integrate with or contain links to third-party services. These services have their own privacy policies, and we encourage you to review them. Third-party integrations may include:

  • Authentication providers (e.g., Sign in with Apple, Google)
  • Payment processors for premium features
  • Cloud hosting and infrastructure providers
  • Analytics and performance monitoring tools

We are not responsible for the privacy practices of third-party services. Any information you provide directly to these services is subject to their privacy policies.

Age Restrictions

Age Requirement

Splashd is strictly intended for users who are 18 years of age or older. By using our services, you confirm that you meet this age requirement.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our servers.

If you believe that a user under 18 is using our services, please report this to us immediately at safety@splashd.app.

Contact Us

Our privacy team is here to assist you with any questions or concerns regarding your personal data.

Questions about your privacy or data rights?

privacy@splashd.app

Response time: within 72 hours

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